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Call Center Representative - 20k-26k salary (#656,246,116) 

Job offer #656,246,116 in Taguig (National Capital Region), Philippines

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Call Center Representative
Job Description:
We are currently seeking full Time, Call Center Representatives to join our team. We are looking for, self-sufficient, professional individuals to accurately and productively handle inbound and outbound calls.

Key Responsibilities:
Manage large amounts of inbound and outbound calls in a timelymanner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Perform required database input/output functions
Maintain office files pertaining to customer reports and other related clerical functions.
Receive and record information
Interact with other departments for transfer of information required for handling of customer telephone activities

Required Skills and Competencies:
Excellent oral and written communication skills
Communicates clearly and articulately
Attention to detail and accuracy are essential for this role
Ability to work independently and be a self-starter
Strong organizational and time management skills
Must be outgoing, and have a strong focus on customer service
Must be proficient and possess basic computer skills
Must be able to sit for entire shift and work at a computer for entire shift
Typing, keyboard and PC skills in Windows based applications

Experience in call center environment preferred

The Company

Company Name
K8 Applied Innovation, Inc
Company Description
K8 Applied Innovation Inc. is an international provider of technology, marketing, HR/Recruiting and custom IT development services supporting clients all over the world. Our team of talented individuals provide services to a variety of clients in telecommunications, wireless internet providers, publishing and financial services.
Number of Employees
11 - 100
Your Contact Partner
Joan Eve Garcia

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Post Code
National Capital Region

Job Requirements

Minimum Educational Qualification
Professional Experience
1 Year
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    17 days ago
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