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Customer Service Representative (Technical) (#597,509,019) 

Job offer #597,509,019 in Cebu (Cebu), Philippines

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Requirements
• 1-2 years Customer Service and Technical Support interaction
• Excellent organizational and time management skills
• Ability to work under time constraints while multi-tasking
• Proactive in anticipating, trouble-shooting, and solvingproblems
• Customer service and sales skills
• Strong knowledge of internet protocols and networking basics
• Excellent verbal and written communication skills
• Strong listening and comprehension skills
Responsibilities
• Assist clients with purchasing and renewing software licenses
• Exceed customer expectations, provide added benefits, follow through with commitments
• Quickly and accurately identify customer needs and provide solutions – strive for one call resolution
• Proactively sell and up-sell during each client interaction
• Escalate issues as needed, following established processes and procedures

The Company

Company Name
Zylun Philippines, Inc.
Number of Employees
101 - 1000
Your Contact Partner
Angeli Caparoso

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Town
Cebu
Post Code
PHL-6000
District
Cebu
State
Cebu
Country
Philippines
  • Statistics for this Job Listing

    Gigajob-ID
    597,509,019
    Posted
    7 days ago
    Short-Link
    https://ph.gigajob.com/597509019.html
    Seen in Search Results
    This ad was matched 59 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 4 time(s) by Gigajob users