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Customer Service Representative (#573,749,284) 

Job offer #573,749,284 in Pasig City (National Capital Region), Philippines

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Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.

The Company

Company Name
BackOffice Inc.
Company Description
Back Office, Inc. was newly incorporated end of 2011 as the BPO service delivery platform for iVENTURES, Inc. It provides full service BPO solutions to multiple clients in US, UK, Australia and domestically. Back Office, Inc. has 200 direct employees covering 24/7/365 operations for multiple clients in US, UK, Australia and servicing clients in B2B/B2C retail, e-tail, medical, technology/IT sectors also developing integrated marketing vertical to support existing and potential new clients
Number of Employees
11 - 100
Your Contact Partner
Vesper Sabanal

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Pasig City
Post Code
National Capital Region

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Professional Experience
1 Year
Languages known
English  (Intermediate)
  • Statistics for this Job Listing

    25 days ago
    Seen in Search Results
    This ad was matched 114 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 13 time(s) by Gigajob users