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Japanese Technical Helpdesk – Makati City (#631,788,416) 

Job offer #631,788,416 in Philippines

Position: Japanese Technical Helpdesk – Makati City
Location: Makati City
Salary: P 74, 000-P80, 000
Schedule: Dayshift

• Non-native or Native Japanese with residence visa
• Can speak read and write Japanese
• N1, N2 or N3 certificate is an advantage but not required
• Preferably with Customer Service or Technical Support experience

• Receive and respond to user inquiries and request via telephone, email, case tracking, and system professionally and with speed, accuracy and proficiency.
• Follow up an open ticket to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions, and keep the customer updated of the status and resolutiontimes
• Log all incoming requests in the incident tracking system and document all actions, to include all follow up conversations, troubleshooting steps and resolution.

The Company

Company Name
J-K Network Services

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
  • Statistics for this Job Listing

    10 days ago
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    This ad was matched 11 time(s) in Gigajob search results
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    This ad was viewed 4 time(s) by Gigajob users