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Korean Customer Service Representative (#126,298,753) 

Job offer #126,298,753 in Manila (Metropolitan Manila), Philippines

Salary: 85,000

Role Mission: Provides excellent customer service through making outbound calls and processing request from customers.

• Making outbound calls for customers and clients answer questions, as well as question participants to obtain full understanding of what information is being requested.
• Educate callers on client processes whenever necessary
• Document all calls with regards to caller inquiries accurately using Call Tracking System
• Communicate clearly and effectively with participants
• Perform other task as required.


• Skills/Abilities Required:
• Excellent oral and written English Communication skills
• Developed Computer skills (Word, Excel, Explorer etc.)
• Excellent product knowledge and client HR processes
• Excellent Customer Service skills
• Professional phone manner
• Commitment to Call Center success
• Ability to handle multiple task

The Company

Company Name
Dencom Consultancy and Manpower Services
Company Description
Dencom Consultancy & Manpower Services - a consultancy, recruitment and manpower firm based in Makati City, Philippines servicing various multinational companies for Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), IT-Enabled Services (ITES), Information Technology, Manufacturing and various industries.

Established in March 2003, we aim to provide world-class customer/client satisfaction, fast turnover that beats the timeline. We are the Philippines industry leader in Multilingual Executive Search/Headhunting/Placement with more than 80 ACTIVE Clients across all industry such as: BPO, KPO, Banking & Finance, Manufacturing and others and our years of expertise in cross-cultural environment helps us better understand our clients needs.
Number of Employees
11 - 100
Your Contact Partner
Roceel Blanco
Additional Information
Marketing Executive at Dencom Consultancy and manpower Services.

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Post Code
Metropolitan Manila

Job Requirements

Minimum Educational Qualification
Standard X
Professional Experience
6 Months

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