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Process Improvement Specialist (#712,830,613) 

Job offer #712,830,613 in Mandaluyong City (National Capital Region), Philippines

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The primary objective of the Process Improvement Specialist is to provide support and assistance to all departments (Operations, Training, Quality, HR, etc.) in meeting and exceeding set targets through effective and highly driven processes and business strategies.

Key Responsibilities:

- To perform data collection and analysis and recommend improvementactions
- To assist in the Business Intelligence project implementation and in the operationalization of process improvements
- To support the Program/Project Managers in implementing elements of the company changes
- To provide necessary support for Process Mapping Workout &Analysis
- Monitoring of SLAs, KPIs, projects, process improvements and miscellaneous other items
- Provides support in conducting/facilitating Lean Six Sigma and other Process Intelligence Trainings
- Leads multiple projects as assigned by the Process DevelopmentManager
- Defines, proposes and drives implementation areas of improvement within an identified department as well as other related areas through the use of (Lean) Six Sigma tools
- Understands BPO concept, strategy, goals and objectives from key performance indicators to operational metrics
- Communicate project details effectively to stakeholders and otherdepartments
- Develop project management practices for team and coach/mentor team members, internal and external to the team
- Provides coaching and feedback when necessary
- Ensures effective control of projects: address conflicting priorities, issues, risks and change
- Adheres to task assigned by the Process Development Manager or Operations Manager

- Candidate must possess at least a Bachelors/College Degree, Engineering (others) or equivalent
- At least 2 years of work experience as a Supervisor or QA is an advantage for this position
- Preferably Six Sigma Yellow Belt and/or Green Belt trained/certified
- Possesses strong organizational, interpersonal and time managementskills
- Familiarity with Operational Excellence, -
Continuous/Process Improvement, and Total Quality Managementconcepts
- Good background and experience in Project Management
- Has excellent & effective written and oral communicationskills
- Strong team player with a high level of professionalism andinitiative
- Willing and able to work on a shifting schedule and duringholidays
- Proficient in a Microsoft Office Environment, specifically Word, PowerPoint, Excel and Visio
- Applicants must be willing to work in Mandaluyong
- Available to start ASAP

The Company

Company Name
Axiem Corporation
Company Description
Axiem Corporation is a business process outsourcing company that specializes in offshoring services. We provide back office solutions for small to large businesses worldwide. Our team is composed of highly skilled professionals who have outstanding BPO experience. We are headquartered in the Philippines and have offices in USA and Australia.
Number of Employees
101 - 1000

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Mandaluyong City
Post Code
National Capital Region

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Professional Experience
2 Years
Languages known
English  (Intermediate)

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