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Quality Assurance Analyst (#575,955,107) 

Job offer #575,955,107 in Davao (Davao del Sur), Philippines

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Main Responsibilities:
* Evaluates calls of agents
* Qualifies leads before submission to clients
* Monitors calls of agents for evaluation
* Maintains monthly reports in accordance to the agents​'​levels
* Other tasks which may be assigned by the ​Production Leader or QAHead​

Requirements Include:
-Soft Skills
-Clear communicator (written and verbal) – to ensure ability to write test plans and test cases. To communicate Red Flags to Team Leaders and other Manager/Supervisors
-Creative solving of technical problems – to ensure the ability translate technical requirements test plans
-Ability to focus on deadlines and deliverables – ensures the ability to find Red Flags.
-Ability to motivate and Coach Agents.
-Functional/Technical Skills
-Experiences in Quality Assurance and its Processes
-Knowledge and experience in technical aspects of being a qualityanalyst
- Outbound Business process understanding

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Town
Davao
Post Code
PHL-8000
District
Davao
State
Davao del Sur
Country
Philippines

Job Requirements

Minimum Educational Qualification
Standard X

Recruitment Company Details

Consultant
QE Business Center
Additional Information
NA
  • Statistics for this Job Listing

    Gigajob-ID
    575,955,107
    Posted
    4 days ago
    Short-Link
    https://ph.gigajob.com/575955107.html
    Seen in Search Results
    This ad was matched 215 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 48 time(s) by Gigajob users