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Technical Support Associate (#657,770,466) 

Job offer #657,770,466 in Iloilo (Iloilo), Philippines

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Job Responsibilities:
• Follow conventional operations and procedures.
• Recognize and escalate priority problems per Client specifications.
• Route difficulties to correct useful resource.
• Correctly approach and report call operations using a computer system and issued tracking application.
• Manage concepts and converse oral messages applicable to listeners and conditions.
Job Requirements:
• Candidate must at least reached 2nd year College or possess a Bachelor's Degree in any field (No BPO experience isrequired)
• High school graduates (BPO experience is required)
• Good English language conversation skills
• Computer and Web proficient
• Willing to deliver the results in Iloilo and be designated to changing work schedules.
Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:
• Customer Service Representatives for High School Grads without BPOexperience
• Technical Support Representatives for candidates with average English communication skills
• Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience
• Nursing graduates for our local healthcare accounts
• Financial Account Executives for business course graduates with experience in the related field
What's In It For You?
Club Memberships
Our employees’ growth is our growth as well. At Metacom, we invest in our employees’ well-being which is why we offer discounted club membership from diverse fields such as mountain climbing, gym memberships, sports clubs, etc.
Credit and Loans Assistance
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, we offer short term loan assistance to cover the costs of their personal expenses.
Health Benefits
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family’s well-being.
Management Program
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars and other management programs that will help advance our employees’ career with us. We don’t just teach people to be great managers here, we teach them to be leaders that’s why Metacom is currently ranked one of the best in the country.
It's all here.

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Post Code

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Languages known
English  (Intermediate)

Recruitment Company Details

Metacom Business Process Outsourcing Solutions
Name of the Contact Person
Ruru Alvarez
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    13 days ago
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