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Technical Support Specialist for Javascript (#604,095,610) 

Job offer #604,095,610 in Philippines

Position: Technical Support Specialist for Javascript
Location: BGC, Taguig City
Salary Range: 25,000 to 30,000 PHP
Schedule: Night Shift
Start Date: ASAP

Job Responsibilities:

- Delight customers by providing timely, expert advice
- Act as the first level of support for questions, issues, and commontasks
- Resolve technical support inquiries with speed and precision
- Use written and verbal communication to help educate our customers on the Medallia platform
- Create knowledge articles for new issues identified
- Escalate cases to the next tier of support as needed

Qualifications:

- Minimum of 1-2 years of experience in a customer-focused, supportenvironment
- Excellent written and verbal English required
- Proven track record of driving change focused on improving the customer experience
- Ability to follow knowledge articles, with an extreme level of attention to detail
- Ability to learn on the fly and prioritize conflicting tasks
- Ability to work a flexible schedule.
- Foreign language fluency is a plus
- Experience with JavaScript, HTML, and XML a plus

Details of the Client Company

Name of the Client
JK NETWORK SERVICES

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Philippines

Job Requirements

Minimum Educational Qualification
Bachelor's degree

Recruitment Company Details

Consultant
JK NETWORK SERVICES
Name of the Contact Person
Juster Base
  • Statistics for this Job Listing

    Gigajob-ID
    604,095,610
    Posted
    13 days ago
    Short-Link
    https://ph.gigajob.com/604095610.html
    Seen in Search Results
    This ad was matched 1 time(s) in Gigajob search results
    Page Viewed
    This ad was viewed 3 time(s) by Gigajob users