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Website Operations Manager - Manila, PH (#525,169,522) 

Job offer #525,169,522 in Pasig City (National Capital Region), Philippines

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Balsam International is looking for a Website Operations Manager who will be responsible for overseeing the website operations across multiple e-Commerce brands. He/She must be a highly effective leader who constantly challenges norms and existing processes at the same time proactively seeks opportunities for improvement. He/She must be a hardworking and trustworthy individual with a high level of accuracy, keen attention to detail, high standards of organization, excellent time management skills, and proactive communication practices.

What you’ll be doing:
• SITE MANAGEMENT:
o Uses online content management tools and creates processes to support each brands' needs, ensuring on time and accurate execution on all websites.
o Responsible for a flawless execution of merchandising promotional calendars by working closely with Brand Managers and coordinating design, marketing and e-Commerce work.
o Oversees the QA of product content, both for existing and new products, to ensure relevancy and accuracy on the website.
o Regularly reviews customers' journey through the site recommending adjustments in order to enhance customer experience and conversion rates.
o Proactively monitors websites and executes needed audits, working closely with Web QA team, to ensure accurate and complete site information. Manages website maintenance plan and activities. Works with Brand Managers.
o Designs and optimizes processes for collecting data and oversees the analysis of e-Commerce reports and tables (using Excel and PowerPoint).
o Oversees or coordinates various e-Commerce optimization projects.
• TEAM MANAGEMENT:
o Maintains e-Commerce team results by developing, coaching, and counselling employees; and planning, monitoring and appraising job results.
o Assists in assignment of tasks and duties among team members including assessing the productivity of team members.

What you bring to the table:
• 2+ years’ experience in managing a team.
• 4+ years' related web and B2C e-Commerce business experience.
• Graduate of any four-year course with good scholastic standing. Master’s degree is a plus. Submission of transcript of records is required.
• Should display excellent leadership skills who is a visionary and can think strategically.
• Should display strong attention to detail, project management skills and ability to juggle multiple projects in a fast paced environment.
• Strong track record in leading successful major change projects/ programs from start to finish.
• Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies).
• Advanced knowledge in Office applications – e.g. MS Excel, MS PowerPoint, MS Word. Experience in MS Access is a plus. Basic knowledge in HTML and CSS.
• Self-motivated, hardworking, able to work under deadlines.
• Must have very high quality American English speaking and writing skills.
• Comfortable in working through a task via electronic means (email, chat and task management applications)
• Needs to have fast, reliable internet connection with a minimum connection speed of 2MBPS (actual not subscribed)
• Must live within Metro Manila.

NOTE: Assessment will be provided.

STATUS: Full-Time.

HOW TO APPLY: Please visit our Balsam Brands Manila Careers page.

LOCATION: Our corporate offices are based in Northern California witha Regional Operating Headquarters (ROHQ) in the Philippines. The Website Operations Manager is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.

The Company

Company Name
Balsam International
Company Description
Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as BalsamHill. We strive for excellence in everything we do and have been honored to receive the following awards as a result: • Forbes: America’s Best Small Companies (2016) • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015) • Internet Retailer: Top 500 Retail Websites (2011, 2012, 2013, 2014, 2015) • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015) • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015) The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth. Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.
Number of Employees
11 - 100
Your Contact Partner
Rizza Ona

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Town
Pasig City
Post Code
PHL-1605
State
National Capital Region
Country
Philippines

Job Requirements

Minimum Educational Qualification
Bachelor's degree
Professional Experience
4 Years
Languages known
English  (Intermediate)
  • Statistics for this Job Listing

    Gigajob-ID
    525,169,522
    Posted
    9 days ago
    Short-Link
    https://ph.gigajob.com/525169522.html
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